Custom Design Medical Equipment Parts Injection Molding with Custom Surface Texture and Moulding Service
Frequently Asked Questions
Q1: Are you a trading company or factory?
A1: We are an established direct factory with 30 years of experience.
Q2: What kinds of information do you need for a quote?
A2: Kindly please provide the product drawing. Then we will ask our designer to study your drawings carefully and provide a specific quotation.
Q3: How can we get a quotation without product drawing?
A3: Please send us your product photos and samples if convenient. We will create a design drawing according to the product photos and send it to you. After your confirmation, we will negotiate and modify as needed before proceeding with subsequent cooperation.
Q4: Will my drawings be safe after sending to you?
A4: Yes, we will keep them secure and not release to third parties without your permission.
Q5: What are the payment terms?
A5: We can accept 30% advance payment. During mold and product production, we will send you product photos and videos to keep you informed of order progress. The balance is due before delivery.
Q6: How long can I get the sample?
A6: Samples are free. Depending on your specific items, generally 3-7 days are required.
Q7: What is your main market?
A7: We conduct global business and export our products to the United States, Russia, Italy, the United Kingdom, Germany and other countries. We can provide references from well-known enterprises we've cooperated with to help you better understand our company.
Q8: If you make poor quality goods, will you refund our funds?
A8: We maintain high quality standards and manufacture products to your satisfaction. If products have quality issues, we will assist you promptly to resolve them.
Q9: What payment methods do you accept?
A9: We accept T/T, L/C, Western Union, Pay Later, VISA, etc.
Q10: What is the standard of packaging?
A10: For small products, we use standard plastic bags for individual packing, then place them in cartons with outer bags, and create export-compliant wooden boxes. For large products like molds, we pack directly into wooden boxes with proper fixation and labeling.
Q11: What services does your company provide?
A11: We accept bulk production and customized services. We can negotiate services according to specific customer requirements and provide ODM and OEM services.
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